Shipping & Delivery Policy
Last Updated: 20 September 2026
Welcome to KidsRoom. We aim to make your shopping experience simple and convenient.
Please read our shipping and delivery policy before placing an order.
1. Delivery Across India
We currently provide delivery services across India, subject to the serviceability of the customer’s location.
Some remote or restricted locations may have limited delivery availability.
2. Order Processing
Once your order is successfully placed, our team will process and prepare it for dispatch.
Orders are generally processed within 1–3 business days, subject to product availability and operational conditions.
3. Delivery Time
After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.
Delivery times may vary because of:
- Location
- Courier availability
- Weather conditions
- Public holidays
- Festivals or high-order periods
- Operational or logistical delays
The estimated delivery date shown at checkout may therefore change in certain situations.
4. Shipping Charges
Free shipping will be available on eligible orders where specifically mentioned on the website or product/checkout page.
If shipping charges apply, the applicable amount will be displayed before the order is placed.
5. Order Tracking
Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.
You can use the tracking information to follow your shipment.
6. Incorrect Address or Contact Information
Customers are responsible for providing accurate:
- Name
- Mobile number
- House/flat number
- Street/locality
- City
- State
- PIN code
KidsRoom is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
7. Delivery Attempts
Our courier partner may make multiple delivery attempts.
Please ensure that someone is available to receive the order, especially for Cash on Delivery orders.
8. Delayed or Failed Delivery
If your order is delayed or delivery is unsuccessful, please contact our customer support team with your order number.
We will try to assist you based on the information available from the courier partner.