Privacy Policy
Last Updated: 20 September 2026
At KidsRoom, we respect your privacy and are committed to protecting the information you provide when using our website.
This Privacy Policy explains how we collect, use and protect information when you visit or purchase from kidsroom.in.
1. Information We Collect
When you place an order or contact us, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- PIN code
- Order details
- Payment-related information necessary to process your order
- Customer support communications
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm orders
- Provide customer support
- Send shipping and delivery updates
- Process payments through payment providers
- Handle return/complaint requests
- Improve our website and services
- Prevent fraudulent or unauthorized activity
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment providers.
KidsRoom does not intentionally store complete card, UPI or banking credentials on its own servers unless specifically required and lawfully permitted.
Payment providers may process information according to their own privacy policies.
4. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website usage
- Improve user experience
- Measure advertising performance
You can manage cookies through your browser settings where supported.
5. Marketing Communications
If you provide your contact information and consent to receive communications, we may send:
- Order updates
- Promotional offers
- Product information
- Other relevant communications
You may request to stop promotional communications where applicable.
6. Third-Party Services
We may use third-party services such as:
- Payment gateways
- Courier/logistics providers
- Website analytics tools
- Advertising platforms
- Communication services
These services may process information according to their respective policies.
7. Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Children’s Privacy
KidsRoom sells products intended for children, but our website and purchasing process are intended for parents, guardians and adult customers.
We do not knowingly request or collect personal information directly from children for the purpose of making purchases.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion where applicable.
To make a privacy-related request, contact us.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.